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The Monthly Download - May 2026

Tech overload or tech opportunity?

Has your team had to adapt to new systems recently?

Perhaps you’ve rolled out new software, introduced automation, or started experimenting with AI tools inside Microsoft 365.

A few years ago, that level of change might have left people feeling overwhelmed.

Today, something different is happening.

Research shows that most employees have experienced organizational change in the past year, and the most common reason is new technology.

You might expect that constant updates and new tools would drain energy. In reality, many workers report feeling more engaged, not less.

Artificial intelligence is playing a big role in this shift.

Around half of employees now use AI tools regularly at work. They say it helps them complete tasks faster, improve the quality of what they produce, and generally feel more productive.

When technology removes repetitive or frustrating parts of a job, it creates breathing space. That said, there is a clear warning for business owners.

When companies don’t provide approved, secure AI tools quickly enough, employees don’t stop using them. They find their own.

This is known as shadow AI, where staff use unapproved tools without IT oversight.

It usually comes from good intentions. People want to work efficiently. But it can expose sensitive company data and create security risks.

The demand for smarter tools is coming from inside your business, not from software vendors pushing features.

There’s another factor that matters just as much as the technology itself: Employees want to feel listened to during periods of change.

When leadership checks in, explains decisions clearly, and responds to feedback, engagement rises sharply. When change feels imposed without conversation, enthusiasm drops.

The businesses thriving right now are guiding innovation carefully. They are introducing new tools with structure, strengthening security, and having regular conversations about what support people need.

Technology isn’t settling down any time soon.

Handled properly, though, it can energize your workforce rather than exhaust it. And if you need help working out the right tech for your business, we can help. Get in touch.

What's happening at RCT this month?

Things are buzzing at Rivercity Tech this month! We’ve been deep in a wave of fun and exciting client projects that are keeping our team busy (in the best way), and we’re settling into our new office space, loving every minute of it. Even Remy has officially given it two paws up and seems right at home.

Business gadget of the month

Insta360 Link 2C

You’re about to jump on an important video call. It could be a new client. A supplier. Maybe even your biggest prospect of the year. You open your laptop and there you are. Grainy, blurry and backlit like you’re in witness protection. Not ideal.

That’s where the Insta360 Link 2C steps in. This isn’t just another webcam. It records in true 4K with a large sensor, so you look sharp and professional even in tricky lighting. Built-in AI noise cancelling keeps your voice clear by filtering out background distractions. And fast auto focus means no more blurry moments when you move.

Studio-quality presence. No studio required.

$149.99 from Amazon.

Technology Update

AI says you need a break from AI

If you’ve been using Copilot for hours, you might notice something unexpected from an AI. A small message appears at the top of the chat window suggesting it’s “time for a break” and reminding you that Copilot is an AI, but you’re not.

It seems Microsoft is tracking extended use and offering a gentle nudge to step away.

The reminder isn’t a limit or warning, just a prompt to pause. As AI becomes part of the daily workflow, even the tools themselves are encouraging healthier habits.

Tech facts

  • A Shanghai startup has unveiled a humanoid robot called Moya that’s so lifelike it wouldn’t look out of place in Westworld. Here’s the slightly unsettling part: Moya has warm skin. Her body temperature sits between 89-96°F, designed to feel more human during interactions. She also walks with what her creators claim is 92% human accuracy and can respond with AI-powered micro-expressions thanks to cameras behind her eyes.
  • Astronauts finally got permission to take their personal smartphones into space. It started with Crew-12 and the recent Artemis II mission. NASA allowed crews to bring modern iPhones and Android devices on board. Before that, astronauts mostly relied on official cameras like Nikons and GoPros. This means faster photos, more spontaneous videos, and a lot more behind-the-scenes content.
  • Windows 11 has officially passed one billion users, and it reached that milestone faster than Windows 10 did. According to Satya Nadella, CEO of Microsoft, it took Windows 11 around 1,576 days to hit a billion devices, beating Windows 10 by more than four months.

Inspirational quote of the month

“The fastest way to change yourself is to hang out with people who are already the way you want to be.”

Reid Hoffman, LinkedIn co-founder.

A New Month, A New Tech Quiz

  1. How many bits equals one byte?
  2. What feature is often used to identify whether a visitor to a website is human or not?
  3. What is a network designed to allow communication within a business called?
  4. Which video game console was released in 1994?
  5. Computer trojans are an example of what?

The answers are below.

  1. 8
  2. CAPTCHA
  3. An intranet
  4. PlayStation
  5. Malware

New to Microsoft 365

Copilot joins you for Windows 11 PC setup

Setting up a new Windows 11 PC is a little easier now.

During the initial setup process, while your device downloads updates, there’s a “Try now” button for Copilot.

This lets you open the Copilot chat window directly inside the setup screen, even before you’ve signed in with a Microsoft account. You can ask questions, explore features, and even generate images while your PC finishes installing.

Instead of staring at a progress bar, you can start getting familiar with Microsoft’s AI assistant straight away.

Rivercity Tech
Article Written by Rivercity Tech

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