Internal auditing to help identify potential cyber threats.
“You’re giving me the ‘it’s not you, it’s me’ routine? I invented ‘it’s not you, it’s me.’ Nobody tells me it’s them not me; if it’s anybody, it’s me.”
Internal auditing to help identify potential cyber threats.
“You’re giving me the ‘it’s not you, it’s me’ routine? I invented ‘it’s not you, it’s me.’ Nobody tells me it’s them not me; if it’s anybody, it’s me.”
From $48,000 base + uncapped commission · OTE ~$80,000–$100,000 at target
Reports to
Owner/CEO
About Rivercity Tech
Rivercity Tech is an established Saskatchewan managed IT company. We're the crew that small and medium businesses across the province call when they'd rather not think about their tech at all. We handle the whole stack: IT support, infrastructure, and cybersecurity, and we're in it for the long haul with our clients, not the quick fix. Good people, good work, and a team that actually likes showing up.
The role
You're the top of our funnel. You'll find the right businesses, open the conversation, qualify the fit, and book quality meetings for our owner to close. You'll have the freedom to build the outbound motion from the ground up, with the owner closing alongside you.
What you'll do
Run targeted outbound — phone, email, and LinkedIn — to Saskatchewan businesses that fit our ideal client profile
Qualify interest, fit, and need, then book introductory meetings for the owner to run and close
Keep the CRM clean and your pipeline organized
Follow up on referrals and warm leads so nothing goes cold
Hit quality and activity targets (roughly 5+ qualified meetings per month)
What you bring
Energy and resilience for outbound — you don't take “no” personally
Strong written and verbal communication; you sound like a helpful peer, not a script
Curiosity about business and technology — enough to speak credibly with business owners
Organized and self-directed; you manage your own pipeline
A valid driver's licence and a reliable personal vehicle
Nice to have
Prior BDR/SDR, inside sales, or appointment-setting experience
Familiarity with a CRM and sales tools
Any exposure to MSP, IT, or B2B technology sales
How the pay works
Competitive base plus uncapped commission. You earn a bonus for every qualified meeting that's actually held, and a commission when deals close, so your effort drives your income directly. A 90-day ramp guarantee gives you stability while you build pipeline, and strong performers reach $100K+ OTE.
Why join us
Build something from the ground up — you're our first dedicated sales hire
An established, well-regarded local company with a strong client base behind you
Hybrid flexibility, benefits, and a tight-knit local team
Real growth path as we scale the sales function
How to apply
Send your resume and a short note on why this role interests you through our careers page. We review applications on a rolling basis and are always glad to meet good people.
Type Full-time Status Actively Hiring Location Saskatoon, SK — in-office Compensation From $48,000 base + uncapped commission · OTE ~$80,000–$100,000 attarget Reports to Owner/CEO About Rivercity...
Rivercity Tech is an established Saskatchewan managed IT company. We're the crew that small and medium businesses across the province call when they'd rather not think about their tech at all. We handle the whole stack: IT support, infrastructure, and cybersecurity, and we're in it for the long haul with our clients, not the quick fix. Good people, good work, and a team that actually likes showing up.
The role
You're the top of our service desk and the person the team brings the problems they can't crack. You're a self-starter who takes an issue from the first ticket to the finish line without being chased. You'll own the toughest escalations, run client projects end to end, and partner with our CTO on the complex, highimpact work. You're the senior the whole desk leans on.
What you'll do
Own the toughest escalations across Microsoft 365, Windows Server, networking, virtualization,
and security
Be the final escalation tier on the service desk — our Support Analysts and Systems Analysts bring you their hardest issues
Execute and own client projects to completion (migrations, deployments, security hardening, M365 work)
Self-start: see what needs doing and carry it across the line
Document standards and fixes so the whole team gets better
Mentor and support our Support Analysts and Systems Analysts
Partner with the CTO on project delivery and technical direction
What you bring
4+ years in senior IT support or systems administration, ideally at an MSP
Strong, hands-on skills across Microsoft 365, Windows Server, networking (firewalls, VLANs, VPN), and virtualization (Hyper-V/VMware)
A true self-starter mindset — you own issues end to end and don't let them drop
Comfort running and owning projects to completion
Clear, friendly communication with clients and teammates
A valid driver's licence and a reliable personal vehicle
Nice to have
Advanced Microsoft certifications (Azure/M365), CompTIA Security+, Network+ or equivalent
Advanced PowerShell scripting and PSA/RMM platform experience
Why join us
A senior, high-trust seat where your work genuinely matters
Work alongside a strong CTO and a tight-knit local team
A stable, growing Saskatoon MSP with a great client base
Benefits, and a genuinely senior seat with real ownership and room to grow
How to apply
Send your resume and a short note on why this role interests you through our careers page. We review applications on a rolling basis and are always glad to meet good people.
Type Full-time Status Actively Hiring Location Saskatoon, SK — in-office Compensation From $75,000/year + benefits Reports to Operations / CTO About Rivercity Tech Rivercity Tech is an established S...
Rivercity Tech is an established Saskatchewan managed IT company. We're the crew that small and medium businesses across the province call when they'd rather not think about their tech at all. We handle the whole stack: IT support, infrastructure, and cybersecurity, and we're in it for the long haul with our clients, not the quick fix. Good people, good work, and a team that actually likes showing up.
The role
You take the tickets the front line can't crack. You've got real systems and applications knowledge, you work escalations end to end, and you're starting to mentor the newer analysts. You're the dependable middle of the service desk, and a key step on the path to Systems Engineer.
What you'll do
Own escalated tickets across Windows, Microsoft 365, networking, and servers
Administer Active Directory / Entra ID, Exchange Online, SharePoint, and core line-of-business applications
Configure and troubleshoot networking — DNS, DHCP, VPN, switches, firewalls, and Wi-Fi
Support backup, endpoint security, and patch management, and flag risks proactively
Coach and support our Support Analysts on their escalations
Contribute to documentation and our knowledge base so fixes scale
Escalate to a Systems Engineer when an issue needs senior or project-level expertise
What you bring
2–4 years in an MSP or internal IT support role
Strong Microsoft 365 administration and Windows Server fundamentals
Working networking knowledge and confidence with remote-management tools
An ownership mindset — you drive issues to resolution and keep clients updated
A valid driver's licence and a reliable personal vehicle
Nice to have
Microsoft certifications (MS-900, AZ-900, MD-102) or CompTIA Network+/Security+
Experience in a multi-client MSP environment
Why join us
A real career ladder — Support Analyst to Systems Analyst to Systems Engineer, with support to
earn your certs
A tight-knit local team where you're a name, not a number
Modern tools, benefits, and work that matters for Saskatchewan businesses
Room to grow into senior and project-level work
How to apply
Send your resume and a short note on why this role interests you through our careers page. We review applications on a rolling basis and are always glad to meet good people.
Type Full-time Status Always accepting applications Location Saskatoon, SK — in-office Compensation From $58,000/year + benefits Reports to Service Delivery Manager About Rivercity Tech Rivercity Te...
Rivercity Tech is an established Saskatchewan managed IT company. We're the crew that small and medium businesses across the province call when they'd rather not think about their tech at all. We handle the whole stack: IT support, infrastructure, and cybersecurity, and we're in it for the long haul with our clients, not the quick fix. We take the work seriously and ourselves a little less so. This is where great IT careers start, and where we love to grow people.
The role
You're the first voice and first reply a client gets when something breaks. You own the front line: answer fast, fix the straightforward stuff, and route the rest cleanly so nothing falls through the cracks. It's fast-paced, people-focused work, and it's the best seat in the house to learn the trade and grow with us.
What you'll do
Take first-response tickets by phone, email, and portal — triage, prioritize, and set clear expectations on next steps
Resolve common issues: password resets, account lockouts, printer and peripheral problems, and basic Microsoft 365 and Windows support
Set up and image workstations, prep new-user accounts, and handle basic onboarding and offboarding
Document every ticket cleanly in our system — clear notes, accurate time entries, proper categorization
Escalate to a Systems Analyst or Engineer with full context when an issue is beyond first-line scope
A technical college diploma (or equivalent hands-on experience) and a genuine interest in IT
support
Solid Windows and Microsoft 365 fundamentals, and comfort troubleshooting common hardware and software
Clear, patient communication — you can explain a fix to a non-technical person without making them feel small
Organized and reliable — you follow the process, and you don't drop tickets
A valid driver's licence and a reliable personal vehicle (required)
Nice to have
CompTIA A+ or Microsoft fundamentals certifications
Prior help desk, IT support, or co-op / internship experience (bonus if it's at an MSP)
Why join us
A real career ladder — Support Analyst to Systems Analyst to Systems Engineer, with support to earn your certs
A tight-knit local team where you're a name, not a number
Modern tools, benefits, and support to earn your certifications
Work that matters, for businesses right here in Saskatoon
How to apply
Send your resume and a short note on why this role interests you through our careers page. We review applications on a rolling basis and are always glad to meet good people.
Type Full-time Status Always accepting applications Location Saskatoon, SK — in-office Compensation From $42,000/year + benefits Reports to Service Delivery Manager About Rivercity Tech Rivercity Te...
