Rivercity Technology Services LTD Logo
About Us
Services
Icon showing a support technician
IT Support Services
Cybersecurity Risk Management at one predictable flat rate.
Icon of light bulbs on a laptop screen
IT Consulting
Business optimization through the smart use of technology.
Icon showing a hand holding a phone
Business Phone Services
VoIP Telephone solutions from RCT. 
Icon showing a database and a cloud
Backups & Recovery
Cloud & On Premise - ready to recover!
Icon showing website wireframes
Website Development & Hosting
Web design and full hosting & maintenance packages!
Icon showing an envelope being opened
Modern Email Management
Microsoft 365 email provisioning, security & management.
Icon of a magnifying glass inspecting binary code on a computer screen
Cybersecurity Risk Assessment
Internal auditing to help identify potential cyber threats.
“You’re giving me the ‘it’s not you, it’s me’ routine? I invented ‘it’s not you, it’s me.’ Nobody tells me it’s them not me; if it’s anybody, it’s me.”
- George Costanza
Learning CenterNewsletterContact Us
Book A Consultation
VoIP Services

What Are VoIP Services, and How Can They Benefit Your Business?

VoIP, or Voice over Internet Protocol, is a technology that allows users to make and receive phone calls over the internet. You will need a high-speed internet connection, a VoIP adapter, and a VoIP phone to use VoIP. There are many benefits of using VoIP for your business. VoIP is often more affordable than traditional phone service, and it offers a variety of features that can be beneficial for your business, such as:

VoIP Leads to Cost Savings

One of the primary benefits of VoIP is that it can lead to cost savings for your business. VoIP is often more affordable than traditional phone service, and can help you save money on your monthly phone bill. VoIP also eliminates the need for expensive long-distance calls since you can make calls worldwide for the same price as a local call.

VoIP Offers Flexibility and Scalability

Another benefit of VoIP is that it offers flexibility, and scalability for your business. With VoIP, you can easily add or remove phone lines as needed, and scale your service up or down depending on your business' needs. This flexibility can be beneficial if your business is growing or you need to change your phone service.

VoIP Provides a Variety of Features

VoIP also provides a variety of features that can be beneficial for your business. For example, many VoIP services offer caller ID, call waiting, voicemail, and call forwarding. Additionally, some VoIP services offer features like call conferencing and call recording. These features can be helpful for businesses of all sizes.

VoIP Is Easy to Use

Another benefit of VoIP is that it is easy to use. You can make and receive calls with VoIP just like a traditional phone line. Additionally, VoIP is compatible with various devices, so that you can use it with your existing phones and computer systems.

VoIP Is Reliable

Finally, VoIP is a reliable technology. VoIP uses your internet connection to make and receive calls, unlike traditional phone lines. Your rings will not be dropped if your internet connection is lost. Additionally, VoIP is not as susceptible to static or other interference that can affect traditional phone lines.

VoIP Integrates with Other Business Functions

Some VoIP systems integrate with other business functions, such as customer relationship management (CRM) systems, accounting software, and other systems that are provided by your Managed Service Provider or IT Department. This integration can save you time and money by allowing you to manage your customers and finances in one place. Additionally, it can help you make better decisions about your business by giving you access to essential data and analytics.

How adding VoIP Services to your IT Infrastructure Can Help

VoIP is a technology that allows users to make and receive phone calls over the internet. VoIP offers many benefits for businesses, including cost savings, flexibility and scalability, various features, easy to use, and reliability. Additionally, VoIP can integrate with other business functions, such as CRM systems and accounting software. If you are considering VoIP for your business, also make sure to consider speaking your Managed Service Provider or IT Department, as many of these providers offer VoIP services, such as we do here at Rivercity Technology.

Rivercity Tech
Article Written by Rivercity Tech

Get in Touch

Need IT Services or Cybersecurity for your business? Have tech questons? Contact us today, we'd love to help you!
Blog Sidebar Contact Form
Related Articles
Rivercity Technology Services LTD logo
We are your IT department. How would you like to manage your risk?
201-116 Research Dr,
Saskatoon, SK
S7N 3R3

306-933-3355

Copyright © 2024 - All Rights Reserved

crossmenu