Co-Managed IT

As your Co-Managed IT Provider, we give companies with existing in-house IT staff extra help so internal technicians can focus on strategic projects or handle overflow requests. This hybrid approach will free up your current IT resources without sacrificing everyday needs.

We are capable of handling mundane, time-consuming work such as daily maintenance, software upgrades, troubleshooting computer and network errors and more. This means your internal IT team can focus on large scale projects such as optimizing company processes, developing business-specific solutions, and more.

—- Benefits of Co-Managed IT

Cost Savings

Our co-managed services package is available for an economical, flat-rate fee and because your IT is handled proactively you also avoid expensive break/fix repair costs

Minimize Downtime

24x7x365 monitoring, maintenance, and upgrades of your network means most IT glitches are solved before they escalate into downtime

Help Desk Support

You can count on quick responses from our dedicated and experienced help desk support. Let us deal with reaching out to third parties on your behalf.

Task Automation

Let us handle the mundane, time-consuming work such as daily maintenance, software upgrades and more freeing up your current IT staff to focus elsewhere.

Your IT Department & More

Experience the use of our proactive, relationship-driven approach to IT and other business services.

Jeff Shirley

Founder & CEO
Jeff brings over 27 years of experience to the table, along with numerous awards, certifications, and real-world implementations.  His database solutions are currently running in industries including government, mining, agriculture, finance, education, science, research, non-profits, and healthcare businesses around North America and serve thousands of users day to day.  Jeff is a five-time MVP Award recipient for Microsoft Access, acknowledging contributions to community projects, evangelism, and educational outreach on Microsoft technologies.  Today there are less than 50 Access MVP’s worldwide. While Jeff focuses day to day on business management, IoT development, IT integrations and design, database architecture or other typical complex tasks, he also is a co-owner of Blue Heron Gardens, a commercial apiary running over 200 beehives.  Fresh honey is a small perk for many of our clients!

Mitch Redekopp

Mitch works with our clients day to day ensuring web development and IT projects are done to exceed customer expectations.  His background includes formal training in IT, Microsoft and CompTIA certifications, real-world business experience, and a true dedication to ensuring clients receive timely and professional support on their projects with Rivercity Technology Services.  Given the most difficult requests for IT solutions, Mitchell can assist our clients in finding a path to the best options which deliver results for our clients.  Mitchell is an avid soccer player and Manchester City fan, be sure to talk soccer with him when you can.