Internal auditing to help identify potential cyber threats.
“You’re giving me the ‘it’s not you, it’s me’ routine? I invented ‘it’s not you, it’s me.’ Nobody tells me it’s them not me; if it’s anybody, it’s me.”
Internal auditing to help identify potential cyber threats.
“You’re giving me the ‘it’s not you, it’s me’ routine? I invented ‘it’s not you, it’s me.’ Nobody tells me it’s them not me; if it’s anybody, it’s me.”
There is a good chance someone in your business is already using AI.
They might be using it to draft emails, summarize notes, organize information, research ideas, or even to help with presentations and reports.
AI has arrived long before any formal plan for using it.
The conversation around workplace AI usually focuses on the technology. Which tools should we use? Which platform is best? How quickly should we adopt it?
But the more important question is simpler: Do people know how to use it properly?
Like any workplace tool, AI delivers the best results when people understand both its strengths and its limitations.
Used well, it can save time, remove repetitive admin, and help people focus on higher-value work.
Used poorly, it can create confusion, introduce errors, and increase the chances of sensitive information ending up in places it should not.
The challenge for businesses is that employees are often learning about AI from social media, online videos, articles, and conversations with colleagues rather than from their employer.
That means people inside the same business can develop different habits and expectations around the technology.
Some become confident users very quickly.
Others avoid it altogether because they worry about getting something wrong.
Good AI training helps employees understand where AI adds value, where human judgment is vital, what information should never be shared, and how to spot when an answer needs checking rather than trusting automatically.
Importantly, that training should reflect the work people do.
The way a finance team uses AI will look different from marketing, operations, customer service, or leadership teams.
A one-size-fits-all approach probably won’t cut it.
Invest in practical guidance now and you’re likely to find adoption becomes more consistent, confidence grows more quickly, and security concerns become easier to manage.
Because whether you actively encourage AI use or not, the technology is already finding its way into the workplace.
Training helps make sure it arrives in a way that benefits the business as much as the people using it.
If you need help with training your team, get in touch.
What's happening at RCT this month?
Fall has officially arrived in Saskatoon, and there's plenty happening around the office! We're thrilled to welcome Jack to the RCT family as our newest Support Analyst. Jack will be helping our clients stay up and running with the friendly, dependable support you've come to expect from our team, so if you see his name pop up on a ticket, be sure to say hello! As the leaves change and the mornings get a little crisper, our crew is embracing all things fall, from pumpkin spice in the break room to cozy sweaters at our desks. It's the perfect season for fresh starts, and we couldn't be more excited
Productivity Tool of the month
Too many plates spinning? Meet Todoist
Running a business means juggling dozens of small tasks at once.
Following up a quote… calling a customer back… chasing an invoice.
Todoist is designed to stop those jobs living in your head.
It gives you a simple place to capture tasks, set deadlines and reminders, and organize work into projects or categories. It also works across your phone, laptop and tablet, so your to-do list stays with you wherever you’re working.
One of its nicest features is that it understands normal language, so typing (or speaking) “Call supplier next Tuesday at 2pm” automatically creates the task and reminder for you.
Meta, the company behind Facebook and Instagram, may soon become a direct competitor to cloud giants like Microsoft Azure, Amazon Web Services and Google Cloud.
Reports suggest Meta is considering renting out spare computing power from the huge data centers it has built to support its AI. Businesses could potentially use that capacity to run AI tools, train models, or host applications.
Tech facts
The world’s first text message was sent on December 3, 1992 by a 22- year-old software engineer called Neil Papworth. The message simply read: “Merry Christmas.” It was sent over a Vodafone mobile network to an Orbitel 901 handset that looked more like a cordless home phone than the smartphones we carry today.
Before it became Windows, Microsoft’s famous operating system was known internally as “Interface Manager.” Development began in 1981 as a way of putting a graphical layer on top of the text-based MS-DOS system, making computers easier for ordinary people to use. Thankfully, someone decided that Windows was a catchier name before it launched in 1985.
Before Siri became the voice inside millions of iPhones, it started life as part of a research project funded by the US defense agency DARPA. Researchers wanted to build a digital assistant that could learn, understand context, and help people get things done. The first version of Siri appeared as a free iPhone app in 2010, before being acquired by Apple just a few months later.
Inspirational quote of the month
“We all need people who will give us feedback. That’s how we improve.”
— Bill Gates, businessman and philanthropist.
A New Month, A New Tech Quiz
What does “Wi-Fi” stand for?
What does VPN stand for?
What was the successor to the old dial-up internet connection, allowing much faster speeds?
What does “GB” stand for when talking about your phone or laptop’s storage?
What everyday piece of computer hardware did Douglas Engelbart invent and patent?
The answers are below.
It’s not an acronym; it’s a brand name coined to sound like “Hi-Fi”
Virtual Private Network
Broadband
Gigabyte
The computer mouse
New to Microsoft 365
Teams will stop those awkward interruptions
Microsoft is giving Teams Facilitator a new trick:
Helping fill knowledge gaps during meetings.
If someone seems unsure about a term, concept, or topic being discussed, the AI can provide an explanation in the meeting chat without interrupting the flow of the conversation. Microsoft says it uses cues from the discussion itself and keeps responses relevant to the meeting topic.
The feature isn’t enabled by default and requires a Microsoft 365 Copilot license.
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