Internal auditing to help identify potential cyber threats.
“You’re giving me the ‘it’s not you, it’s me’ routine? I invented ‘it’s not you, it’s me.’ Nobody tells me it’s them not me; if it’s anybody, it’s me.”
Internal auditing to help identify potential cyber threats.
“You’re giving me the ‘it’s not you, it’s me’ routine? I invented ‘it’s not you, it’s me.’ Nobody tells me it’s them not me; if it’s anybody, it’s me.”
One phone call could be all it takes to bring your business to its knees.
That’s the chilling reality of social engineering. It’s a type of cyberattack that doesn’t rely on clever coding or fancy tech. Instead, it targets your people. And it’s becoming one of the biggest threats to businesses of all sizes.
Social engineering is when a criminal manipulates someone into giving up sensitive information or access to systems. It often starts with a phone call or email from someone pretending to be a colleague, a supplier, or even a senior manager. They might sound friendly, urgent, or frustrated… anything to get the response they want.
And if your staff aren’t on high alert, that one conversation could open the door to your entire network.
A favorite target for these attacks?
Your help desk or service team. They’re trained to be helpful and solve problems quickly. But if someone calls pretending to be locked out of their account and urgently needs a password reset, it’s easy to see how a well-meaning team member could be tricked into handing over access.
From there, it’s game over. Attackers can install ransomware, steal customer data, or snoop around in your systems undetected.
The worst part is this kind of attack is simple to pull off. And highly effective. That’s why even small businesses need to take it seriously.
So, what can you do?
Start by training your team to be cautious of unusual requests, even if they sound legitimate. And don’t rely on memory or gut instinct. Put strong identity verification procedures in place that everyone follows, every time. Technology can help with this, by adding extra checks before any sensitive action is taken.
Remember, cybercriminals don’t need to break in when someone will open the door for them. But with the right awareness and safeguards, you can make sure your team knows how to keep it firmly shut.
Need help keeping your team on top of cybersecurity best practice? Get in touch!
What's happening at RCT this month?
It’s been a busy summer here at Rivercity Tech! We’re thrilled to be welcoming new clients and diving into some exciting projects that are keeping our team on their toes (in the best way). While the work’s been rolling in, our awesome staff are also soaking up some well-deserved summer vacation time.
Business gadget of the month
Ergotron LX Premium Monitor Arm
You’ve got a great monitor – we all know how important that is. But wouldn’t it be better if it was a little higher? And maybe angled to the right?
Here’s your solution: The Ergotron LX Premium Monitor Arm. Not only does it have more options to move and position your display to suit you, but it’s also sturdy and pairs with almost any model of monitor.
$172.99 from Amazon.
Technology Update
Full PDF translation comes to Edge
Yes, you’ll be able to open a PDF in Edge, click the Translate icon, and instantly see the entire document in your chosen language. No more copying and pasting line by line.
It will support over 70 languages and be a real time saver for understanding manuals, contracts or reports written in another language.
The rollout is already happening right now.
Tech facts
Think AI is a new concept? Not really. The first computer program to have AI was Christopher Strachey’s draughts (checkers) program, developed between 1951 and 1952.
In 2007 an estimated 10.8 trillion spam emails were sent, surpassing the 10.5 trillion legitimate messages. Spam traffic peaked in 2008, when it accounted for approximately 92% of all email traffic.
The term “Vaporware” was created by a Microsoft engineer when asked about the status of the company’s Xenix operating system. It’s often used to describe products that are announced with great fanfare but are either indefinitely delayed or never released at all.
Inspirational quote of the month
“I have not failed. I’ve just found 10,000 ways that won’t work.”
— Thomas Eddison, inventor.
A New Month, A New Tech Quiz
1) What was the most downloaded app of 2024?
2) A blue wavy line in Microsoft Word indicates which error?
3) What does the acronym URL stand for?
4) Where are the headquarters of Microsoft located?
5) During its earliest days in development in the 1980s, what name was Windows 1.0 known by?
The answers are below.
TikTok, with over 825.5 million downloads worldwide
A formatting error such as bad grammar
Uniform Resource Locator. It tells your browser the address to find a website or other content online
Redmond, Washington
Interface Manager
New to Microsoft 365
Pick up where you left off in Android
Microsoft’s working on a new feature for Windows 11 called Cross Device Resume. It will let you pick up exactly where you left off in an app, across different devices.
For example, if you’re using an app on your phone, you’ll soon be able to switch to your Windows PC and carry on seamlessly, without having to start over. It’s like Apple’s Handoff feature and will rely on app developers enabling it. This could make switching between your devices even smoother, especially for communication, media, and productivity apps
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