To ensure that your business’s spending on IT is an investment, and never an expense, it is important to have clear and concise objectives for the technology. Regardless of the type of business you have, technology is critical to its success today and will continue to be in the future. IT is seen as a long-term investment by big business thinkers. They understand the correlation between the short-term impact on cash flow and the long-term benefits of business growth, increased productivity and highly satisfied staff and customers. Additionally, they recognize that IT is their infrastructure; the backbone to their business. And they don’t want to take any risks on the quality.
There are several key performance indicators (KPIs) you can track to measure your return on investment (ROI). Not only will they give you insight into how well your current infrastructure is working for you, but they will also tell you a lot about how well your IT provider is performing. This will help you make better decisions about your infrastructure and your IT provider.
Do you need help figuring out which technology KPIs are most important for your business and how to measure them? Take a look at our new guide to see what they are.
Until next time, keep fit and have fun!