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Outlook is about to make your inbox a whole lot smarter

How much time do you lose every day sifting through emails, trying to spot the ones that actually matter?

If you’re like most business owners or managers, the honest answer is: far too much.

Customer questions, supplier updates, internal threads, random notifications, and the occasional spam message… it all adds up. Before you know it, you’re buried, and something important risks being missed. And when that happens? You get delays, miscommunication, or a whole lot of unnecessary stress.

Good news, though, Microsoft has a plan for that.

Outlook for iOS and Android is getting a new Copilot-powered feature called Priority view. It uses AI to automatically sort your inbox into two simple sections:

  • High Priority
  • Needs Replies

So instead of scrolling endlessly or playing email roulette, you’ll see the most important messages front and centre the moment you open the app.

We all know how easy it is for critical emails to get lost in the noise, especially when you’re juggling multiple roles, jumping between meetings, or managing a team. With Priority view, you won’t have to dig to find the messages that actually need your attention.

It’s helpful for teams, too. Employees won’t have to worry that they’ve missed a key email because it was buried under newsletters or CC chains. Less stress. Fewer follow-ups. More time spent on work that matters.

There are a couple of things to keep in mind:

  • The rollout will be gradual and could take until late 2025 before everyone gets access.
  • It’s only available to businesses using Microsoft 365 with a Copilot license, since Copilot is a paid add-on.

If you’re already exploring AI tools to make your workflow smoother, this is definitely one to keep an eye on.

Wondering how Copilot could help you beyond the inbox, whether it’s in Outlook, Teams, or other Microsoft tools? Or maybe your email setup already causes daily headaches and you’re ready for something better?

Let’s chat. Helping you stay organized, efficient, and ahead of the tech curve is exactly what we’re here for.

Until next time, keep fit and have fun!

(TYYV) The Yada Yada Version:

Microsoft is rolling out a new Copilot-powered “Priority view” in Outlook for mobile that automatically highlights the most important emails and yada yada yada it will help users save time and avoid missing key messages.

Rivercity Tech
Article Written by Rivercity Tech

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