Fire, theft, accidental file deletion or disgruntled employees… there are lots of reasons why you might need to rely on your backup system.
But the most likely reason by far is that your business becomes the victim of a cyber crime.
There are countless forms of criminal attack, many of them designed to steal your data and either encrypt it or deny you access to it until you pay a ransom. This kind of crime doesn’t have to trigger a full scale disaster, but it’s a fact that most small businesses that are hit with a full-on cyber attack don’t recover from it. For all these reasons, backing up your data is one of the strongest precautions you can take. Set it up properly and make it part of your routine to check that it’s working. Because one day your backup could save your business.
Backing up involves creating a copy of your current data that you can call upon should your original files become corrupted, stolen, lost or accidentally deleted. If you lost all your business data tomorrow, what would you do? You couldn’t contact clients, you’d have no projects available, no staff records and no information about your products and services. That’s not to mention your financial data, invoicing status… the list goes on. It can be catastrophic. Almost 70% of small businesses close within a year of suffering a large data loss. And 94% of businesses that experience severe loss of data never recover. Let that sink in for a moment. So if you don’t want to risk becoming a statistic, you need to take data backup seriously. That means having a strategy and a robust solution in place.
Every business should back up files and documents containing financial data such as invoices and bills, statements, payable files, and payroll. You should back up customer data, supplier information, partner information, communications and email accounts, as well as all your applications and databases, your project management files, personnel records, operating systems, configuration files… and any other files you or your team create. Don’t forget mobile devices. Phones and tablets used for work have the potential to hold even more sensitive data than a laptop. That makes it important to review your scope anytime you make changes to your infrastructure, or whenever you add devices, solutions or services. If you have the capacity, it’s a good idea to appoint a Backup Administrator. It becomes part of this person’s job to handle your backup strategy, including the tools and solutions you’ll use, the scope of the backup, the network and storage, as well as your Recovery Time Objectives and Recovery Point Objectives(more on those later). In a small team this may be a lot to expect from a colleague who isn’t a tech expert, and many small businesses choose to outsource this to an IT support professional. That’s absolutely a service we offer, so get in touch if you’d like to discuss it.
Everything. Every day. At least.
Your backup schedule has to work for the amount of data you and your team process in any given period. That’s because, in the event of a disaster, you’d lose any data created between the last backup and the point of failure. This is called the Recovery Point Objective (RPO). If yours is a business that processes a lot of data, daily backup might not be enough. A shorter RPO means losing less data, but requires more storage capacity, and more network resources. That comes at a cost. Longer RPOs are more affordable but mean risking the loss of more data. While most small businesses define a backup period of 24 hours, it’s possible to create tiered RPOs, where critical systems are backed up more frequently, and secondary systems have a longer RPO. Another important factor is your Recovery Time Objective (RTO).That’s the amount of time it takes to recover your data from the point of failure. You know that when your systems are down your company loses money, so it’s important to recover quickly to minimize your loss. Just like RPO, a shorter RTO requires faster storage and technologies. And unsurprisingly, that costs more. For most companies, a few hours is normal.
A hybrid solution is one good option that also follows the strong, industry accepted 3-2-1 approach.
Store your data in 3 places Using 2 types of storage With 1 copy stored off-site.
Your backup needs to live somewhere.
We implement backup and recovery solutions every day. To speak with an expert, get in touch. Talk to us!
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