Although younger employees grew up using Snapchat, TikTok and Minecraft, that doesn't mean they always have the skills they need to adapt to the workplace. Gen Z and even some Millennials are less tech-savvy than people might expect, and that assumption is leading to a sense of "tech shame".
According to a recent study, 1 in 5 employees aged 18-29 feels they are judged when they come across a tech issue in the workplace. When compared to 1 in 25 employees aged 40 or over, it's quite a big difference.
It's a problem that may be fixed by providing better training for all employees, not just the younger ones, but having the entire team take part. Those employees that started their careers during the pandemic have never experienced anything other than a digital working environment, even more so if they work remotely or have a hybrid role.
Having your team take part in the training will help fix any skill gaps there may be and will give the team, especially the younger ones, a big confidence boost when they next encounter a tech issue.
Another thing to think about is the tools and devices your team has available to them when working remotely. Younger employees with fewer available resources to spend on home office equipment may be less likely to speak up if they are struggling. Simply checking in with your team, whether they work remotely or in the office, can make a big difference to their engagement, productivity, and confidence. Make sure they have all they need to get their work done effectively.
If you’d like any advice about employee training, boosting efficiency or sourcing equipment, we’re here when you need us. Just get in touch!
Until next time, keep fit and have fun!
Younger employees may be feeling 'tech shame' at work and yada yada yada, team training may be the way to fix the issue.
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