Quick Support

—- Get Support

Follow our simple 3 step approach below to get connected to an agent.

Call our technicians!

Please call our support techs at
306-933-3355 and let them know you require assistance.

01

Install Agent

Download our remote agent and run the file. Nothing happening after running the file? Don’t worry, its a silent installer.

 

Download Agent

02

RCT Technician Will Join

One of our assigned service technicians will be with you shortly after the installation has taken place.

03

Your IT Department & More

Experience the use of our proactive, relationship-driven approach to IT and other business services.

Jeff Shirley

Founder & CEO
Jeff brings over 27 years of experience to the table, along with numerous awards, certifications, and real-world implementations.  His database solutions are currently running in industries including government, mining, agriculture, finance, education, science, research, non-profits, and healthcare businesses around North America and serve thousands of users day to day.  Jeff is a five-time MVP Award recipient for Microsoft Access, acknowledging contributions to community projects, evangelism, and educational outreach on Microsoft technologies.  Today there are less than 50 Access MVP’s worldwide. While Jeff focuses day to day on business management, IoT development, IT integrations and design, database architecture or other typical complex tasks, he also is a co-owner of Blue Heron Gardens, a commercial apiary running over 200 beehives.  Fresh honey is a small perk for many of our clients!

Mitch Redekopp

Partner
Mitch works with our clients day to day ensuring web development and IT projects are done to exceed customer expectations.  His background includes formal training in IT, Microsoft and CompTIA certifications, real-world business experience, and a true dedication to ensuring clients receive timely and professional support on their projects with Rivercity Technology Services.  Given the most difficult requests for IT solutions, Mitchell can assist our clients in finding a path to the best options which deliver results for our clients.  Mitchell is an avid soccer player and Manchester City fan, be sure to talk soccer with him when you can.